Ordo Support
Need help?
Quick answers below. Anything else, email us. We read every message.
Get in touch: heyordo.app@gmail.com
Common questions
How do I dump something?
Tap the bar at the bottom that says "Dump it...", type or speak, and tap send. Ordo files it into Now, Next, or Someday automatically.
How does Ordo decide where to put things?
Ordo separates a dump into individual thoughts and sorts them by urgency — Now for today, Next for soon, and Someday for no rush or ideas. You can review and change every result.
How should I say a time?
Say it the way you normally would: “gym at 5,” “remind me at 6pm,” or “wake me up at 7.” Ordo understands times with or without am or pm.
What is the difference between a notification and an alarm?
“Remind me” creates a notification. “Wake me up” creates a real alarm that rings like the Clock app on iOS 26 and up. On earlier iOS versions, Ordo uses notifications, not alarms.
Can I change how reminders work?
Yes. In Settings, choose the default reminder type, snooze length, and whether notifications can break through Focus. You can also choose to show your reminders in Apple's Reminders app.
Can I move things between Now / Next / Someday?
Yes — drag a card up or down between sections, or tap the small bucket label on the card to cycle it.
How do I rename a dump?
Tap the title text directly. It becomes editable. Hit return or tap away to save.
How do I delete something?
Swipe the card left and tap Delete. It goes to Recently Deleted for 30 days — you can restore it anytime from Settings.
How do I get my data out?
Settings → Back up → Export a backup saves everything as a file you control. Restore brings it back.
Why didn't my reminder fire?
Check Settings → Notifications. If they're disabled, reminders won't show. The first time you set one, iOS will ask for permission — if you said no, you can re-enable it in the iOS Settings app under Ordo.
The sort got it wrong. What now?
Just drag it to the right section, or tap the bucket label. You can also tap the title to rename it, or tap the pencil for full editing.
Voice capture isn't working.
Make sure Ordo has microphone and speech-recognition permission in iOS Settings. You can edit the words while you talk and your changes will stay. Apple Speech Recognition may require an internet connection depending on your device and language.
Is my data private?
Your saved items live on your device. When you save a dump while online, its text is sent through our Cloudflare service to Anthropic for sorting. We do not store dump text in a content database, but Anthropic's standard API retention can be up to 30 days. See our privacy policy for details.
How do I delete everything?
Delete individual items and empty Recently Deleted, or delete Ordo from your iPhone to remove all locally stored app data. Export a backup first if you want to keep a copy.
Where can I get Ordo?
Ordo is available free on the App Store for iPhone.
Found a bug? Got an idea?
Email heyordo.app@gmail.com and tell us. Ordo is independently built, and real feedback shapes what comes next.