Ordo
Ordo Support

Need help?

Quick answers below. Anything else, email us. We read every message.

Get in touch: support@heyordo.app
We will reply as soon as we can.

Common questions

How do I dump something?
Tap the bar at the bottom that says "Dump it...", type or speak, and tap send. Ordo files it into Now, Next, or Someday automatically.
How does Ordo decide where to put things?
An AI reads each dump and sorts it by urgency — Now for today/urgent, Next for soon/this week, Someday for no rush or ideas. It also catches any time you mention ("at 3pm", "tomorrow morning") and schedules a reminder.
Can I move things between Now / Next / Someday?
Yes — drag a card up or down between sections, or tap the small bucket label on the card to cycle it.
How do I rename a dump?
Tap the title text directly. It becomes editable. Hit return or tap away to save.
How do I delete something?
Swipe the card left and tap Delete. It goes to Recently Deleted for 30 days — you can restore it anytime from Settings.
How do I get my data out?
Settings → Data & Backup → Export. Downloads everything as a JSON file you own.
Why didn't my reminder fire?
Check Settings → Notifications. If they're disabled, reminders won't show. The first time you set one, iOS will ask for permission — if you said no, you can re-enable it in the iOS Settings app under Ordo.
The AI sort got it wrong. What now?
Just drag it to the right section, or tap the bucket label. You can also tap the title to rename it, or tap the pencil for full editing.
Voice capture isn't working.
Make sure Ordo has microphone and speech-recognition permission in iOS Settings. Apple Speech Recognition may require an internet connection depending on your device and language.
Is my data private?
Your saved items live on your device. When you save a dump while online, its text is sent through our Cloudflare service to Anthropic for sorting. We do not store dump text in a content database, but Anthropic's standard API retention can be up to 30 days. See our privacy policy for details.
How do I delete everything?
Delete individual items and empty Recently Deleted, or delete Ordo from your iPhone to remove all locally stored app data. Export a backup first if you want to keep a copy.
When does Ordo launch?
Ordo is coming soon to iPhone. Join the waitlist and we'll email you when it's available.

Found a bug? Got an idea?

Email support@heyordo.app and tell us. Ordo is independently built, and real feedback shapes what comes next.